Fractional COO · Builder · Systems thinker
I step inside the work, find what is slowing it down, and build the people systems, workflows, automations, and tools that move it forward.
Selected work
I build my own products and use the same practical, hands-on approach inside client organizations.
Jibletto lets you check a carrier and see exactly what could be verified, where every fact came from, and where registries disagree. No opaque trust score or proprietary safe-or-unsafe verdict.
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selfsameSelfsame reads your own AI chat history and writes a short, honest profile of how you work. You send it as one link. Only patterns that repeat and survive independent checks make it into the profile.
This fictional dog-groomer assistant answers questions and moves a customer toward a real booking. The same approach can qualify leads, guide clients, collect information, or support staff.
I turn a fragile, manual process into a visible operating system. No lead disappears into an inbox, every next step has an owner, and the client gets a consistent experience.
What I build for you
Forms, emails, and referrals arrive in one place with the right information attached.
Assignments, reminders, documents, and follow-ups trigger when they should.
Your team can see every opportunity, its owner, its status, and what happens next.
What I do
I can lead the whole operating picture or solve a focused systems problem.
Embedded operational leadership for organizations growing, changing, or carrying too much complexity.
Connect the tools you already use, remove repetitive work, and make handoffs reliable.
Customer-facing assistants that answer, qualify, book, and guide instead of merely chatting.
Clear ownership, useful reporting, practical processes, and stronger operating rhythms.
Who it is for
You do not need another person standing outside the business describing the problem. You need someone who can get inside it and build the fix.
The founder or executive director has become the operating system.
Growth has exposed gaps in ownership, reporting, and follow-through.
A leadership or staffing transition has left critical work without a clear home.
You know AI and automation could help, but need someone to make it practical.
Kareen McKinnonKali Advisory
Tell me where the friction is. I will tell you how I would approach it, and whether I am the right person to help.
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